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Working with Challenging Patients & Families: Maximizing Your Clinical Effectiveness

September 21, 2019 @ 8:00 am - 5:30 pm


Through this interactive, hands-on workshop from the REACH Institute, you will:

  1. Identify the common barriers to effective clinician-patient/caregiver communication about child mental health
  2. Increase your knowledge of the communication skills necessary for effective patient/caregiver engagement.
  3. Learn a process for shared decision-making with pediatric patients and their caregivers

As a primary care provider, you face special challenges engaging patients and families when emotional and behavioral difficulties are present.  Learning new strategies to work with difficult-to-treat patients will enhance your clinical effectiveness, improve your patient outcomes, decrease unnecessary medical procedures, and reduce your costs of care.

Using evidence-based, hands-on training strategies with many opportunities for observation and practice, this workshop will give you enhanced skills and confidence working with challenging patients and families with behavioral health concerns.  Small group exercises will be co-facilitated by experienced mental health and primary care clinicians.  You will learn new, effective methods to build patient trust and engagement, and enlist challenging patients and families as partners in their care and treatment.

Join this unique opportunity to maximize your clinical outcomes with difficult-to-treat patients and families.

Register Here

CME Accreditation

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of The Columbia University Vagelos College of Physicians and Surgeons and The REACH Institute.  The Columbia University Vagelos College of Physicians and Surgeons is accredited by the ACCME to provide continuing medical education for physicians.


The Columbia University Vagelos College of Physicians and Surgeons designates this live activity for a maximum of 7.50 AMA PRA Category 1 CreditsTM.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.


September 21, 2019
8:00 am - 5:30 pm
Event Category:


New York State Psychiatric Institute
1051 Riverside Drive
New York, NY 10032 United States
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